Privacy Policy

Effective Date: September 28, 2023

1. Overview

This Privacy Policy applies to your Personal Information when you visit this Site or use the Services. This Privacy Policy explains how we may collect, retain, process, share and transfer your Personal Information when you visit this Site or use the Services.

This Privacy Policy is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use this Site and the services.

Please contact us via support@xmombo.com if you have questions about our privacy practices that are not addressed in this Privacy Policy.

This Privacy Policy is incorporated by reference into any terms of service made available on the Site or in the Services. By using the Services, you agree to the terms of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately stop using the Services.

Upon your acceptance of this Privacy Policy, your Personal Information collected by us prior to the time of acceptance shall also be subject to this Privacy Policy.

2. Definitions

“Account” means a User’s account with this Site.

“Personal Information” means personal information that can be associated with an identified or identifiable person.

“Services”: any website owned or operated by us and all services, features, functionality, and content provided through the Site and API Tools,

“Site” means this website www.xmombo.com

“User” means those users who has successfully registered with this Site

3. What Personal Information Do We Collect?

We may collect information about you when you visit our Sites or use the Services, including the following:

Registration information – When you create an Account or use the Services, we may require you to provide us with your name and email address to create an Account.

Transaction and experience information – When you use the Services, we may collect information about the transaction, as well as other information associated with the transaction. This information may include your digital wallet address, Internet protocol (IP) address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, details about your browser or device, geo-location information, Internet service provider, pages that you visit before and after using the Services, and other information about how you use the Services. These information would be collected to facilitate the Services we provide.

Other information we collect related to your use of the Services – We may collect additional information, including email address, telephone number, mail address from or about you when you communicate with us, contact our customer support teams or respond to a survey. Such information will be collected to maintain contact with you and to provide the Services.

4. How Do We Process Personal Information?

We may process your information for the following purposes:

1. To operate the Site and provide the Services, including to:

generally manage individual information and accounts;

authenticate your access to your Account;

communicate with you about your Account and your transactions;

provide a personalized experience and implement the preferences you request; and

keep your Account information up to date and process transactions.

2. To manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality; ensuring quality control and staff training; develop new products and Services; and enforcing our agreements with third-parties;

3. To manage risk and verify your identity. We may use Personal Information to enhance security, monitor and verify service access, combat spam or other malware or security risks; prevent potentially prohibited or illegal activities; and enforce our Terms of Service.

4. To facilitate services provided by third parties. We may provide your Personal Information to any third parties if you choose to render any servcies provided to you directly by such third party.

5. To market to you about the Services and the products and the Services of unaffiliated businesses. We may also Process your Personal Information to uniquely tailor the marketing content, advertisements, and offers, and certain Services or Site experiences to better match your interests on the Site.

6. To provide personalized Services. We may use your Personal Information and other information collected in accordance with this Privacy Policy to provide a targeted display, feature, or deliver targeted offers based on your communication preferences.

7. To comply with our obligations and to enforce our terms of services, including to comply with all applicable laws and regulations.

8. To provide customer support, for example to respond to your requests, resolve disputes, and troubleshoot problems.

5. How Do We Use Cookies and Tracking Technologies?

When you visit the Site or use the Services, we may use cookies, pixel tags, local storage, and other tracking technologies (collectively, “Cookies”) to automatically collect information through the Services, for the following purposes: (1) to recognize you as a User and to customize your online experiences, the Services you use, and other online content and advertising; (2) to measure the effectiveness of promotions and perform analytics; (3) to help us understand how our Users use and interact with the Services so that we can improve them and offer you enhanced functionality when using the Services; and (4) to mitigate risk, prevent potential fraudulent activity, improve security and promote trust and safety across this Site and the Services.

If you would like to opt-out of the Technologies we employ on the Services, you may do so by blocking, disabling, or deleting them as your browser or device permits. However, certain aspects and features of the Services and this Site are only available through the use of Cookies, so if you choose to disable or decline Cookies, the Services may not work properly.

6. Do We Share Personal Information?

We may share your Personal Information or other information about you with others in accordance with the Privacy Policy. We may share your Personal Information or other information for the following reasons:

a. With third parties that provide services to us: We may share Personal Information with third-party service providers that perform the Services and functions at our direction and on our behalf. These third-party service providers may, for example, provide you with the Services, verify your identity, assist in processing transactions, send you advertisements for the Services, or provide customer support. By using the Services, you have acknowledged and approved that third-party service providers have the right to collect, process and store your Personal Information.

b. With other third parties to protect us or others We may share information about you with other parties for our business purposes, including:

to protect the vital interests of a person;

to protect our property, the Services and legal rights;

to help assess and manage risk and prevent fraud against us, our Users and fraud involving the Site or use of the Services, including fraud that occurs at or involves our business partners, strategic ventures, or other individuals;

c. With other parties as permitted or required by law and regulations: We may share information about you with other parties if we need to do so to comply with a law, legal process or regulations; or as required by law enforcement, regulators, government officials, or other third parties in relation to a subpoena, court order, or other legal process or requirement under applicable law or regulation; or when we believe, in our sole discretion, that the disclosure of Personal Information is necessary or appropriate to prevent physical harm or financial loss; or to report suspected illegal activity or to investigate violations of a user agreement;or to satisfy regulatory requirements as applicable to provide our Services.

d. With your consent: We also will share your Personal Information and other information with your consent or direction, including if you authorize an account connection with a third-party account or platform.

7. Why Do We Retain Personal Information?

We retain Personal Information to fulfill our legal or regulatory obligations and for our business purposes. We may retain Personal Information for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your Account is closed, we may take steps to mask Personal Information and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal Information in accordance with this Privacy Policy.

8. Can Children Use the Services?

The Site and the Services are not directed to people under the age of 18 (“Minors”). We do not knowingly collect information, including Personal Information, from Minors or other individuals who are not legally able to use the Site and the Services. If we obtain actual knowledge that we have collected Personal Information from a Minor, we will promptly delete it, unless we are legally obligated to retain such data, and take steps to disable that Account.

9. Others

Changes to This Privacy Policy. We may revise, modify for replace this Privacy Policy from time to time to reflect changes to our business, the Site or the Services, or applicable laws. The revised Privacy Policy will be effective as of the published effective date. If the revised version includes a substantial change, we will provide you with a prior notice by posting notice of the change on our website. We also may notify Users of the change using email or other means.